US CLOUD MICROSOFT ENTERPRISE SUPPORT
A cost‑effective alternative to Microsoft Unified Support
DominoComp has partnered with US Cloud to provide 24/7/365 Microsoft enterprise support as an alternative to Microsoft Unified Support. US Cloud supports the Microsoft technology stack with U.S.-based teams, fast response times, and managed escalation to Microsoft when required. US Cloud reports potential savings of 30%–50% compared with Microsoft Unified Support.
Microsoft Enterprise Support
Fast, Experienced Support for Your Microsoft Environment
US Cloud provides third-party support across the Microsoft technology stack, including enterprise-level technical support and Microsoft escalation.
Key benefits:
24/7/365 support
U.S.-based support teams
15-minute-or-less stated initial response target
Level 2–3 and critical Level 4 support
Managed escalation to Microsoft
Financially backed SLAs
Potential 30%–50% cost savings
US Cloud reports a 3.3-minute average initial response time and 82% of tickets resolved in-house in 2024.
Why DominoComp + US Cloud?
Microsoft Support Backed by Your Trusted IT Partner
US Cloud provides specialized Microsoft enterprise support. DominoComp provides the local IT relationship.
Together, we help you connect Microsoft support with your broader technology environment.
DominoComp can coordinate support across:
- Managed IT Services
- Microsoft 365
- Cybersecurity
- Business Continuity & Disaster Recovery
- Endpoint & Infrastructure Management
- IT Strategy
Instead of managing Microsoft support separately, you have one local IT partner coordinating your technology needs and connecting you with specialized Microsoft support when needed.
Who Should Consider US Cloud?
US Cloud may be worth evaluating if your organization:
- Currently uses Microsoft Unified Support
- Is approaching a Microsoft support renewal
- Wants to evaluate Microsoft support costs
- Requires 24/7/365 Microsoft support
- Needs support across multiple Microsoft technologies
- Wants U.S.-based support teams
- Needs managed escalation to Microsoft
US Cloud reports that 97% of its clients saved one-third or more after switching from Microsoft Unified Support in 2024. Actual savings depend on your existing agreement and environment.
US Cloud by the Numbers
30–50% — Potential savings
24/7/365 — Enterprise support
6.4M — Users supported
42 — Countries supported
Evaluate Your Microsoft Support Options
Is Your Microsoft Support Delivering the Value You Expect?
DominoComp can review your current Microsoft support agreement, understand your environment, and help you evaluate whether US Cloud is an appropriate alternative.
Let’s review your Microsoft support requirements and explore your options.