Customer Engagement & Reporting

At DominoComp, we pride ourselves on delivering timely, responsive, and effective support that keeps your operations running smoothly and your team confident in their tools and systems.

Insights That Mean Something

We don’t just report data — we translate it into action. Our engagement and reporting tools give you clarity, visibility, and confidence.

All-in-One Client Portal

Gain 24/7 access to your IT ecosystem — including support tickets, service performance, documentation, and billing — all in a secure, centralized portal.

Real-Time Insights

Stay in control with personalized dashboards that provide live updates on system health, usage, alerts, and KPIs that matter to your business.

Ongoing Strategic Reviews

Receive detailed monthly health reports and quarterly business reviews (QBRs) with expert insights, trend analysis, and clear recommendations for continuous improvement.

Reporting That Builds Trust, Not Confusion

IT metrics shouldn’t be a mystery. With transparent engagement and purposeful reporting, you gain:

Clear Operational Visibility

Proactive Decision Support

Stronger Collaboration

Operational Confidence

Get In Touch

When challenges arise, you need more than just answers—you need action. With DominoComp’s world-class customer support, you’re backed by a team that understands your environment and is ready to respond with skill and urgency.

“We’ve had the opportunity to work with DominoComp on several cybersecurity and corporate IT infrastructure projects, and our experience with them has been outstanding. They truly proved to be lifesavers when our systems were held hostage in a $1M ransomware attack. Their experts quickly stepped in, recovered 85% of our data, and had us back up and running in just a few days. A remarkable achievement given the severity of the situation!

What impresses us most is not only their technical expertise but also their proactive approach. Following the recovery, DominoComp worked closely with us to implement robust security measures and comprehensive disaster recovery plans. Thanks to their guidance, we now feel far more confident and secure in our IT environment.

DominoComp has become a trusted partner to our business, and we greatly appreciate their professionalism, dedication, and ability to deliver when it matters most.

Simon N.
CEO of CELLS MEDIA